FREQUENTLY ASKED QUESTIONS

• Q1. What raw materials are suitable for this machine?

  This machine is designed for processing a wide range of food raw materials. Depending on the specific model, it can handle fresh, chilled, or frozen materials within a defined size and moisture range. For optimal performance, we recommend confirming the raw material specifications before ordering.

• Q2. Can the machine process potatoes of different sizes?

  The equipment is designed to handle potatoes of varying sizes. For certain processes such as cutting or peeling, adjustable settings or size grading solutions can be provided to ensure consistent output quality.

• Q3. Is the machine easy to clean and maintain?

  We provide customized solutions based on your factory layout, processing capacity, and production requirements. Our engineering team can assist with line design and technical planning.

• Q4. What is included in your processing line solution service?

  Our solution service typically includes process analysis, equipment configuration, line layout drawings, operation guidance, and technical support. Upon request, we can also assist with installation guidance, commissioning, and operator training through online support.

• Q5. What after-sales support is provided for complete processing lines?

  We provide long-term after-sales support for complete processing lines, including technical consultation, troubleshooting assistance, spare parts supply, and system upgrade advice. Detailed operation manuals and maintenance guidelines are provided to ensure smooth daily operation.